Autonomy Runs on Assurance
AI can accelerate operations. Assurance makes it operationally trusted. Cisco ThousandEyes delivers the end-to-end visibility, intelligence, and continuous validation AI-driven operations need to sense, reason, act, and validate with confidence, across networks, cloud, SaaS, and the Internet.
The result: faster decisions, trusted actions, and validated outcomes at machine speed.
Bring ThousandEyes Intelligence to AI Assistants
AI assistants are transforming IT operations. The ThousandEyes Model Context Protocol (MCP) Server brings ThousandEyes intelligence directly into AI-driven workflows through an open standard.
Unlock operational intelligence: Give AI assistants direct access to ThousandEyes insights and telemetry.
Accelerate troubleshooting: Investigate, diagnose, and resolve issues faster across the incident lifecycle.
Simplify operations and administration: Use AI-driven workflows to perform operational maintenance and manage your ThousandEyes environment.
Extend AI-driven operations: Bring ThousandEyes intelligence into the AI tools and workflows your teams already use.
Your Workspace for Real-time Investigation and Resolution
ThousandEyes brings end-to-end experience and Internet intelligence into Cisco AI Canvas, giving teams and the unified AI Assistant the cross-domain context to investigate and resolve issues faster. Teams can ask questions in natural language, correlate insights across network, cloud, SaaS, Internet, and endpoints, and move from investigation to action in one collaborative workspace.
Investigate naturally with the unified AI Assistant using conversational, context-aware interactions.
See across domains with ThousandEyes experience, Internet, path, and endpoint intelligence.
Find root cause faster by correlating signals and dependencies across the end-to-end service path.
Move from insight to action with AI-guided workflows that accelerate troubleshooting and remediation.
Reduce MTTR with unified intelligence and fewer manual troubleshooting steps.
Moving Toward Autonomous Resolution
Experience Metrics transforms fragmented telemetry into a continuous, experience-based signal that humans and agentic agents can act on in real time. Instead of chasing alerts, NetOps teams operate from a trusted source of truth, where intelligent workflows prioritize issues, guide decisions, and trigger actions based on actual user impact. The result is faster resolution, fewer blind spots, and operations that move at machine speed with built-in trust.
Measure actual user experience continuously across wired, wireless, WAN, cloud, and SaaS environments.
Correlate signals across domains to reduce noise and surface what actually impacts users.
Prioritize issues by real user impact with dynamic, experience-based scoring.
Pinpoint root cause faster with cross-domain context tied directly to experience degradation.
Feed actionable insights into Agentic Actions to accelerate remediation and closed-loop operations.
Stop Reacting. Start Acting With Agentic Actions
Agentic Actions transforms detection into decisive, human or agent-driven execution, where issues are not just identified, but automatically investigated, prioritized, and resolved. By combining AI-driven correlation with agentic workflows, NetOps teams move from reactive troubleshooting to continuous, closed-loop operations, acting faster, with confidence and built-in control. The result is operations at machine speed, where actions are guided, governed, and validated.
Detect and prioritize issues automatically using AI-driven correlation across domains.
Diagnose root cause with agentic workflows that investigate across network, cloud, and Internet paths.
Execute remediation instantly through guided actions, automation, or autonomous agents.
Validate actions in real time with before-and-after experience outcomes.
Maintain control with built-in governance across automation and agentic operations.
Where AI Meets Operational Reality
Dive Deeper
Many of the products and features described herein remain in varying stages of development and will be offered on a when-and-if-available basis. The delivery timeline of these products and features is subject to change at the sole discretion of Cisco, and Cisco will have no liability for delay in the delivery or failure to deliver any of the products or features set forth in this document.
Build the Future of Autonomous Operations Today
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